Help center
Frequently asked questions
Answers about booking, pricing, the clean itself, pets and eco products, and where we work. Still have a question? Contact us.
Booking
How fast can I book a clean?
Choose your home size and cleaning type, pick a date and arrival window and confirm. Most people finish in about 60 seconds. On this demo website nothing is actually booked.
How soon can a team come?
The earliest visit is the next open day, Denver time. Same-day cleans are not offered, so each team can plan its route. We clean Monday to Saturday.
Do I need to be home during the clean?
No. Many customers leave a key or door code. You can also be home if you prefer; the team will work around you.
How do I reschedule or cancel?
Contact us at least 24 hours before your visit to move or cancel it free of charge (demo policy).
Pricing
How is the price calculated?
Every clean starts from a 1-bedroom, 1-bathroom base price. Extra bedrooms and bathrooms, the cleaning type and any extras are added, and recurring standard cleans get a discount.
Do recurring cleans cost less?
Yes, for standard cleans. Weekly visits are 20% off, bi-weekly 15% off and monthly 10% off the one-time price.
Is there a deposit?
No deposit is shown on this demo website and no payment can be made here.
Cleaning
What is the difference between a standard and a deep clean?
A standard clean keeps a home in good shape. A deep clean adds detail work such as baseboards, door frames, grout and build-up, and takes longer.
Do you bring your own supplies?
Yes. Teams bring eco-friendly products, microfiber cloths and a HEPA vacuum. Tell us if you would like us to use your own products.
Are your cleaners insured and background-checked?
On this demo website, the team is described as insured and background-checked to show how a real company would present it. Gleamwell is not a real company.
What if I am not happy with the clean?
Tell us within 24 hours and we will come back to re-clean the areas you are not happy with (demo promise).
Pets & eco
Are your products safe for pets and kids?
We use plant-based, low-fragrance products by default. Let us know about allergies when you book.
Can my pets stay home during the clean?
Yes. Most dogs and cats are fine. Mention your pets in the booking notes, and keep nervous pets in a closed room if that is easier for them.
Can you use my own cleaning products?
Yes. Leave them out and add a note when you book. The team will use them instead of ours.
Area
Which areas do you cover?
Central Denver neighborhoods including Downtown & LoDo, Capitol Hill, Cherry Creek, Washington Park and Highland. Use the ZIP check to see if your home is covered.
What if my ZIP code is not listed?
For now we only clean in the listed central Denver ZIP codes (demo service area). Contact us and we will let you know if that changes.
Do you charge extra for travel?
No. Prices are the same in every neighborhood we cover.
Ready for a cleaner home?
See your price in seconds and pick a time that works for you. Demo website: no real bookings or payments.
